Shipping policy
Effective Date: May 30, 2026
Please review our shipping guidelines below.
1. Shipping From Georgia
All orders are packed and shipped from Georgia.
We ship orders in weekly batches. This means your order will be prepared and sent with the next available shipping batch after purchase.
2. Worldwide Shipping
We ship worldwide to the countries available at checkout.
If your country is not available during checkout, please contact us before placing your order and we will do our best to help.
3. Tracking
Every order includes tracking.
Once your order has been dispatched, you will receive a shipping confirmation with tracking information.
4. Delivery Time
Delivery time starts after your order has been dispatched from Georgia.
Delivery times depend on the destination, local carrier, customs process, and any delays outside our control.
We do not guarantee exact delivery dates.
5. Shipping Costs
We offer free worldwide shipping on orders of $150 or more.
Orders below $150 will have shipping rates calculated at checkout based on the destination and order details.
6. Customs, Duties, and Import Taxes
Your order may be subject to import duties, customs fees, or local taxes charged by the destination country. These charges are set by your local customs authority and are not included in the item price or the shipping cost paid at checkout.
As the customer, you are responsible for paying any import duties, customs fees, or taxes required to receive your order.
These charges are outside our control and we cannot predict or cover them. If you are unsure whether your country applies import fees, we recommend checking with your local customs office before ordering.
If a package is returned to us because import charges were unpaid or refused, our standard return and reshipping terms apply, and additional shipping costs may apply before the order can be resent.
7. Incorrect Addresses and Undeliverable Packages
Please make sure your shipping address is complete and correct before placing your order.
If a package is returned to us because the address was incorrect, incomplete, or unavailable for delivery, additional shipping costs may apply before the order can be resent.
8. Lost or Delayed Packages
If your tracking has not updated for an unusual amount of time, or if you believe your package may be lost, please contact us.
We will review the tracking information and work with the carrier where possible to help resolve the issue.
Contact
For shipping questions, contact us here:
Email: support@thetopdice.com
Instagram DM: @thetopdice
Phone: +995 595 33 01 16
TheTopDice
Top cards & Dice Company LLC
Poti FIZ Zone, Georgia