𝐆𝐨𝐭 𝐪𝐮𝐞𝐬𝐭𝐢𝐨𝐧𝐬 𝐨𝐫 𝐝𝐨𝐮𝐛𝐭? 𝐂𝐨𝐧𝐭𝐚𝐜𝐭 𝐮𝐬

𝐅𝐫𝐞𝐪𝐮𝐞𝐧𝐭𝐥𝐲 𝐀𝐬𝐤𝐞𝐝 𝐐𝐮𝐞𝐬𝐭𝐢𝐨𝐧𝐬

𝐎𝐫𝐝𝐞𝐫𝐬 & 𝐒𝐡𝐢𝐩𝐩𝐢𝐧𝐠

𝐃𝐨 𝐲𝐨𝐮 𝐨𝐟𝐟𝐞𝐫 𝐟𝐫𝐞𝐞 𝐬𝐡𝐢𝐩𝐩𝐢𝐧𝐠?

Yes, we offer free worldwide shipping on all orders over 120 USD / 110 EUR. No matter where you are, if your cart reaches that amount, shipping is on us.

𝐃𝐨 𝐲𝐨𝐮 𝐬𝐡𝐢𝐩 𝐰𝐨𝐫𝐥𝐝𝐰𝐢𝐝𝐞?

Yes, we offer worldwide shipping. No matter where you are in the world, we’ve got you covered

𝐖𝐡𝐞𝐧 𝐰𝐢𝐥𝐥 𝐈 𝐠𝐞𝐭 𝐚 𝐭𝐫𝐚𝐜𝐤𝐢𝐧𝐠 𝐧𝐮𝐦𝐛𝐞𝐫?

As soon as your order ships, you'll receive an email with your tracking number. You can track your package anytime at Correos.es

𝐇𝐨𝐰 𝐬𝐨𝐨𝐧 𝐰𝐢𝐥𝐥 𝐦𝐲 𝐨𝐫𝐝𝐞𝐫 𝐚𝐫𝐫𝐢𝐯𝐞?

We ship all orders within 12–24 hours after they’re placed.

Estimated delivery times by region are:

Spain & Portugal: 2–4 days
European Union: 4–7 days
UK, USA & Canada: 5–10 days
Rest of the World: 7–14 days

You’ll receive tracking info once your order ships.

𝐂𝐚𝐧 𝐈 𝐞𝐝𝐢𝐭 𝐦𝐲 𝐨𝐫𝐝𝐞𝐫 𝐛𝐞𝐟𝐨𝐫𝐞 𝐬𝐡𝐢𝐩𝐩𝐢𝐧𝐠?

Yes, as long as you contact us before your order is shipped, we can help make changes. Reach out at support@thetopdice.com or via Instagram DM. In some cases, we may need to cancel and refund the original order before placing a new one.

𝐖𝐡𝐲 𝐰𝐚𝐬 𝐭𝐚𝐱 𝐚𝐝𝐝𝐞𝐝 𝐭𝐨 𝐦𝐲 𝐨𝐫𝐝𝐞𝐫?

Taxes are automatically applied based on your location and local tax regulations. This includes international orders and is not something we control manually.

𝐏𝐚𝐲𝐦𝐞𝐧𝐭 𝐢𝐬𝐬𝐮𝐞𝐬 𝐝𝐮𝐫𝐢𝐧𝐠 𝐜𝐡𝐞𝐜𝐤𝐨𝐮𝐭?

Please make sure your billing ZIP code and payment details are correct. If the issue continues, feel free to contact us at support@thetopdice.com or via Instagram DM, we’re happy to help.

𝐃𝐨 𝐈 𝐠𝐞𝐭 𝐜𝐡𝐚𝐫𝐠𝐞𝐝 𝐫𝐢𝐠𝐡𝐭 𝐚𝐟𝐭𝐞𝐫 𝐩𝐥𝐚𝐜𝐢𝐧𝐠 𝐚𝐧 𝐨𝐫𝐝𝐞𝐫?

Yes, your payment is processed as soon as you place the order, the charge is immediate at checkout.

𝐈 𝐡𝐚𝐯𝐞𝐧’𝐭 𝐫𝐞𝐜𝐞𝐢𝐯𝐞𝐝 𝐦𝐲 𝐨𝐫𝐝𝐞𝐫, 𝐰𝐡𝐚𝐭 𝐧𝐨𝐰?

Please reach out to us at support@thetopdice.com or Instagram DM

𝐂𝐚𝐧 𝐈 𝐜𝐚𝐧𝐜𝐞𝐥 𝐦𝐲 𝐨𝐫𝐝𝐞𝐫?

Yes, but make sure to contact us within 12 hours after placing it. Once we ship your package, we won’t be able to cancel the order. You can reach us at support@thetopdice.com or via Instagram DM.

𝐑𝐞𝐭𝐮𝐫𝐧𝐬 𝐚𝐧𝐝 𝐄𝐱𝐜𝐡𝐚𝐧𝐠𝐞𝐬

𝐇𝐨𝐰 𝐝𝐨 𝐫𝐞𝐭𝐮𝐫𝐧𝐬 𝐨𝐫 𝐞𝐱𝐜𝐡𝐚𝐧𝐠𝐞𝐬 𝐰𝐨𝐫𝐤?

You have 14 days to return unused items in original condition. Contact us first at support@thetopdice.com or via Instagram DM to request a return.
Refunds are issued once we receive and inspect the item

𝐖𝐡𝐚𝐭 𝐢𝐟 𝐦𝐲 𝐢𝐭𝐞𝐦 𝐚𝐫𝐫𝐢𝐯𝐞𝐬 𝐝𝐚𝐦𝐚𝐠𝐞 𝐨𝐫 𝐢𝐧𝐜𝐨𝐫𝐫𝐞𝐜𝐭?

We’re sorry to hear that! If your order arrived damaged or you received the wrong product, please send us a photo of the issue along with your order number. Contact us at support@thetopdice.com or via Instagram DM, and we’ll guide you through the next steps to make it right.

𝐌𝐲 𝐢𝐭𝐞𝐦 𝐰𝐚𝐬 𝐝𝐚𝐦𝐚𝐠𝐞𝐝 𝐚𝐟𝐭𝐞𝐫 𝐭𝐡𝐞 𝐫𝐞𝐭𝐮𝐫𝐧 𝐩𝐞𝐫𝐢𝐨𝐝, 𝐰𝐡𝐚𝐭 𝐧𝐨𝐰?

Please send us a photo at support@thetopdice.com or via Instagram DM. If the issue appears to be a manufacturing defect or something beyond normal wear and tear, we’ll review your case and do our best to offer a solution.

𝐇𝐨𝐰 𝐜𝐚𝐧 𝐈 𝐫𝐞𝐪𝐮𝐞𝐬𝐭 𝐚 𝐫𝐞𝐭𝐮𝐫𝐧 𝐨𝐫 𝐞𝐱𝐜𝐡𝐚𝐧𝐠𝐞?

Please begin the return process by contacting us at support@thetopdice.com or via Instagram DM. Make sure to include photos of the item and a brief explanation of the situation so we can evaluate the case and guide you through the next steps.

𝐀𝐫𝐞 𝐬𝐡𝐢𝐩𝐩𝐢𝐧𝐠 𝐟𝐞𝐞𝐬 𝐫𝐞𝐟𝐮𝐧𝐝𝐚𝐛𝐥𝐞?

Shipping fees are non-refundable unless the item received was defective or incorrect.

𝐂𝐚𝐧 𝐈 𝐞𝐱𝐜𝐡𝐚𝐧𝐠𝐞 𝐚𝐧 𝐢𝐭𝐞𝐦 𝐟𝐨𝐫 𝐚 𝐝𝐢𝐟𝐟𝐞𝐫𝐞𝐧𝐭 𝐨𝐧𝐞?

We don’t process direct exchanges. Please request a return and place a new order for the item you want.

𝐆𝐞𝐧𝐞𝐫𝐚𝐥 𝐐𝐮𝐞𝐬𝐭𝐢𝐨𝐧𝐬

𝐀𝐫𝐞 𝐲𝐨𝐮𝐫 𝐝𝐢𝐜𝐞 𝐰𝐞𝐢𝐠𝐡𝐭-𝐦𝐚𝐭𝐜𝐡𝐞𝐝 𝐚𝐧𝐝 𝐟𝐚𝐢𝐫?

Yes. All our dice are handcrafted from high quality resin and carefully cast to minimize internal imperfections.

𝐖𝐡𝐚𝐭 𝐦𝐚𝐤𝐞𝐬 𝐲𝐨𝐮𝐫 𝐝𝐢𝐜𝐞 𝐬𝐩𝐞𝐜𝐢𝐚𝐥?

We don’t just make dice, we craft tiny relics of war. Each set is cast in premium resin and swirled by hand, so no two are ever alike. We laser engrave every symbol with brutal precision, then fill it with vibrant contrast to make it pop on the tabletop. You’ll hear the weight, feel the balance, and see the difference the moment they land. These aren't just dice, they’re weapons for your army.

𝐖𝐢𝐥𝐥 𝐓𝐡𝐞𝐓𝐨𝐩𝐃𝐢𝐜𝐞 𝐠𝐞𝐭 𝐦𝐞 𝐓𝐡𝐞𝐓𝐨𝐩𝐑𝐨𝐥𝐥𝐬?

Of course it will

𝐖𝐡𝐚𝐭 𝐦𝐚𝐭𝐞𝐫𝐢𝐚𝐥𝐬 𝐝𝐨 𝐲𝐨𝐮 𝐮𝐬𝐞?

All of our dice are handcrafted using premium resin. Resin allows for rich color swirls, crisp details, and outstanding durability, making it the top choice for high quality and long-lasting dice.

𝐖𝐢𝐥𝐥 𝐬𝐨𝐥𝐝 𝐨𝐮𝐭 𝐢𝐭𝐞𝐦𝐬 𝐫𝐞𝐬𝐭𝐨𝐜𝐤?

Yes, we do restock most of our sold out items. If you're wondering about specific restock dates or want to be notified, feel free to reach out at support@thetopdice.com or send us a DM on Instagram.