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Effective Date: May 17, 2025

This Privacy Policy ("Policy") describes how TheTopDice ("we", "us", "our", or "the Company") collects, uses, processes, and discloses your personal information when you interact with our website, make a purchase, subscribe to communications, or engage with us through any of our services. By accessing the website located at www.thetopdice.com (the "Site"), you agree to the terms and practices described in this Policy.

We are committed to safeguarding your privacy and ensuring that your personal data is processed in accordance with applicable laws, including but not limited to the General Data Protection Regulation (EU Regulation 2016/679, "GDPR") and any local legislation in force.


1. Information We Collect

We may collect and process the following categories of personal data:

a) Information You Provide Voluntarily

Full name

Email address

Shipping and billing address

Phone number (optional)

Payment confirmation (processed by third-party providers)

Order details and purchase history

Newsletter subscription preferences

b) Automatically Collected Information

When visiting our Site, we automatically collect data via cookies and tracking technologies, including:

IP address and geolocation

Device type, operating system, browser type

Referring URLs and on-site behavior

Time and date of visit

Clickstream and session data

c) Third-Party Data

We may receive information from external platforms (e.g., Shopify, Stripe, PayPal) strictly for the purposes of payment processing, order management, fraud prevention, and analytics.


2. How We Use Your Information

We use your data for purposes including, but not limited to:

Processing and fulfilling orders

Sending transactional and confirmation emails

Managing account details and communication preferences

Operating the newsletter and promotional campaigns

Providing customer support and handling inquiries

Sending restock alerts and product announcements

Running marketing and remarketing campaigns through services like Google Analytics and Meta Pixel

Conducting internal analytics to improve our service and user experience

We do not sell your data. We do not share personal information with unrelated third parties for purposes not explicitly stated in this Policy.


3. Newsletter & Marketing Communication

When subscribing to our newsletter, you consent to receive periodic emails including promotions, restock alerts, early access to new releases, and exclusive offers.
You may unsubscribe at any time using the link provided in every email, or by contacting us directly at support@thetopdice.com or via Instagram DM. Unsubscribing may take effect within a reasonable period of time.


4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to collect information about your interactions with the Site. These help us improve functionality, understand user behavior, and customize marketing.

By continuing to use the Site, you consent to our use of cookies, unless you disable them in your browser settings. Disabling cookies may impact site functionality.

We currently use services including:

Google Analytics: For statistical tracking and site optimization

Meta Pixel: For remarketing and campaign performance tracking

More details on cookie behavior may be found in our [Cookie Policy].


5. Data Storage and Retention

Your personal data is stored securely on Shopifyโ€™s infrastructure and other service providers we rely on for processing orders and communications.
We retain your information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law.

Examples:

Order data: retained for legal and tax compliance

Email subscription data: retained until unsubscribed

Support tickets: retained for internal analysis and quality control


6. Payment Processing

Payments made on TheTopDice are processed through trusted third-party platforms such as Stripe, PayPal, and Shopify Payments.
We do not store your full payment details.
These platforms adhere to industry-standard PCI-DSS compliance and have their own privacy policies regarding the processing of payment data.


7. Data Security

We take commercially reasonable measures to protect the confidentiality and integrity of your data, including encryption, firewall-protected servers, and restricted internal access.
However, no online transmission or storage system is completely secure. By using our Site, you acknowledge these limitations.


8. Data Sharing and Transfers

Your data may be shared with trusted service providers as necessary to perform services on our behalf, including:

Shopify (hosting, CMS, analytics)

Email providers (for newsletters and updates)

Payment processors (Stripe, PayPal)

Logistics and shipping services

We do not transfer your data outside of the European Economic Area unless appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.


9. Your Rights Under the GDPR

If you are a resident of the EU or EEA, you are entitled to the following rights:

Access: Request a copy of the personal data we hold about you

Rectification: Correct inaccurate or incomplete information

Erasure: Request deletion of your personal data (subject to legal exceptions)

Restriction: Limit processing under certain circumstances

Data Portability: Receive your data in a portable format

Objection: Object to data processing based on legitimate interests

Withdraw Consent: For data we process based on your consent

Lodge a Complaint: With your national data protection authority

To exercise any of these rights, contact us at support@thetopdice.com or via Instagram DM. We may require verification of your identity before processing your request.


10. Childrenโ€™s Privacy

Our Site and Services are not directed at children under the age of 16. We do not knowingly collect personal data from minors.
If you believe a child has submitted personal data to us, please contact us at support@thetopdice.com or via Instagram DM so we can remove the information promptly.


11. Third-Party Services and Links

Our Site may contain links to external websites not operated by TheTopDice.
We are not responsible for their privacy practices or content.
We recommend reviewing the privacy policies of any third-party sites you access.


12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time, with or without prior notice, to reflect changes in our practices or applicable laws.
The "Effective Date" at the top of this page will be updated accordingly.
Continued use of the Site constitutes your acceptance of the revised policy.


13. Contact Us

If you have any questions about this Privacy Policy, your data, or how it is handled, please contact us at:
๐Ÿ“ง support@thetopdice.com or via Instagram DM